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Pet-Friendly Accommodation Policies and Guidelines

To ensure a safe and comfortable stay for our guests and their dogs, we have established the following policies.

We ask for your deep understanding and active cooperation.

 

[Admission Standards and Reservations]

1. Accommodation Condition: Guests are only allowed to stay with their dogs if they have booked a "Pet-Friendly Room Package."

2. Size and Number Limit: Only one small dog weighing 15kg or less is allowed per room.

3. Health and Vaccination: Dogs must be free of any infectious diseases. For safety, only dogs that have completed their rabies and comprehensive vaccinations within the past year are permitted. (Please bring vaccination certificates upon check-in.)

 

[Rules for Public Areas]

4. Movement Rules: In public areas such as the lobby, hallways, and elevators, please use a dedicated pet carrier (cage, pet stroller, etc.) or carry your dog in your arms to prevent unexpected behavior and accidents.

5. Restricted Areas: Dogs are strictly prohibited from entering hotel restaurants, cafes, swimming pools, and other ancillary facilities. (Excluding guide dogs for the visually impaired.)

6. Waste Disposal: Please clean up your dog's waste immediately in public areas.

 

[Rules for In-Room Stay]

7. Do Not Leave Unattended: To prevent anxiety-induced barking, disturbances to other guests, and safety incidents, please never leave your dog unattended inside or outside the room.

8. When Staff Enter: If hotel staff need to visit the room for housekeeping, room service, etc., please place your dog in a cage or put them on a leash for everyone's safety.

 

[Owner Responsibilities and Liability]

9. Noise and Aggression: If your dog exhibits severe barking or aggression toward other dogs or people, disturbing others' rest, you may be asked to leave without a refund if the situation does not improve after a warning.

10. Damage and Contamination: If your dog stains bedding or damages fixtures requiring repairs or special cleaning, the owner may be charged for the associated costs.

11. Disclaimer of Liability: The hotel is not responsible for any accidents, loss of the dog, or illnesses caused by the owner's negligence.

12. Compensation for Damages: Please be aware that owners are fully responsible for all actions of their dogs while at the hotel. The owner is liable for any third-party death, injury, property damage, and all associated legal actions, damages, losses, and costs related to their dog.

 

The above policies are mandatory for the safety and convenience of all guests and dogs during your stay. We hope you have a happy trip with mutual consideration and understanding.

Thank you.